Privacy Policy

Welcome to Contextral. We are dedicated to providing localized AI solutions that prioritize your data privacy and control. This Privacy Policy explains how we handle information in relation to our website and our services, reflecting our core philosophy: your data belongs to you.

Our Core Privacy Principle: Local-First AI

Our primary products are AI solutions (for individuals, businesses, and municipalities) designed to run directly on your personal hardware or within your private network. This means that any personal or sensitive data processed by our AI applications is kept within your control and is not transmitted to, stored on, or accessed by Contextral's servers. We build our technology this way because we believe in AI independence and data sovereignty.

An important exception to this local-first model is for software license validation. To install our software and to ensure your license subscription is active, the application will communicate with our servers. This communication is strictly limited to verifying your license key and does not involve sending any of your personal files, usage data, or other sensitive information.

This policy will differentiate between the data processed by our core products (which we don't collect, aside from license validation) and the limited information we collect through our public-facing website (www.contextral.com).

1. Information We Collect

We collect a minimal amount of information to provide our services, communicate with you, and manage your software licenses.

Information Related to Our Software Products

• License and Account Data: To activate and validate your software, we collect information related to your account and license key. This includes your account identifier, the license key itself, and related data like activation dates and subscription status. This communication is limited strictly to license verification and renewal.

Information You Provide Through Our Website

• Email Address: If you choose to subscribe to our newsletter or contact us, we will collect your email address to send you updates, company news, and other marketing communications. You can opt-out of these communications at any time by clicking the "unsubscribe" link in the email.

Information We Collect Automatically Through Our Website

• Usage Data: Like most websites, we automatically collect basic technical information when you visit our site. This may include your IP address, browser type, operating system, referring URLs, and pages visited. We use this data to understand how visitors use our site, to improve our website's performance, and to maintain security.
• Profile Data: We store any information you provide in your user profile, such as your name, company, and other details you choose to share. This data is not used for any purpose other than to personalize your experience on our website.

2. How We Use Your Information

The limited information we collect from our website is used for the following purposes:

• To Provide and Maintain our Service: Including to monitor the usage of our website and ensure its security and functionality.
• To Communicate With You: To send you newsletters, marketing materials, and other information that may be of interest to you, with your consent.
• To Improve Our Website: To understand user behavior and enhance the user experience.

3. How We Share Your Information

We do not sell, rent, or trade your personal information with third parties for their marketing purposes.

We may share information in the following limited circumstances:

• Service Providers: We may share information with third-party vendors who provide services on our behalf, such as email delivery services. These providers are contractually obligated to protect your information and are not permitted to use it for their own purposes.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access, update, or delete the information we have on you.
• The right to object to our processing of your personal information.
• The right to request that we restrict the processing of your personal information.
• The right to withdraw your consent at any time where Contextral relied on your consent to process your personal information.

To exercise any of these rights, please contact us at support@contextral.com.

6. Children's Privacy

Our services are not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: support@contextral.com